Help! email notifications

[telnar1236]

Carefully check at the email address of the sender. Is it from FT?

From support@flitetest.com - it was an update email about a thread on the forums here I was following and definitely shouldn't have gone to spam.
I seem to have fixed the issue on my side by creating a custom filter like this:

Your response to this thread did actually show up in my inbox correctly but with a warning it might be spam

 

[Mr Man]

From support@flitetest.com - it was an update email about a thread on the forums here I was following and definitely shouldn't have gone to spam.
I seem to have fixed the issue on my side by creating a custom filter like this:
View attachment 259639
Your response to this thread did actually show up in my inbox correctly but with a warning it might be spam

I'm gonna see if this works 👍

 

[Mr Man]

Worked!

 

[telnar1236]

Awesome, glad it's more broadly applicable

 

[telnar1236]

Does anyone know if support@flitetest.com is the same email FliteTest uses for things like tracking emails for their store? If it is, they might need to look into this with a bit of urgency since it seems like it could affect their business too

 

[bisco]

the gmail on my MacBook is the older version and doesn't have any settings, so I opened the internet gmail, added not spam to support@flitetest.com, and all the emails moved from the spam folder to the inbox. then I went back to gmail on my Mac, it they were all in the inbox.
now to wait and see where new ones go.

 

[bisco]

no luck, still coming to junk

 

[Merv]

no luck, still coming to junk

Everyone having email trouble also needs to add these to the Not SPAM list. If you can, make the entire domain name SAFE.

fly@flitefest.com
noreply@event.eventbrite.com

I've received 4 FF emails & 2 volunteer emails in the past few days.