I ordered about $700 worth of planes for a school club recently, the order showed up today but was missing two power packs and a speed build kit. The items were listed on the packing slip but were not contained in the box. I emailed FT support about the issue but from reading around the forum their response rate isn't fantastic. Anyone know about a more expedient way of contacting them about this issue? It is rather time sensitive as we are on spring break for this week and I don't want to give only some of the group their planes next Monday.