Spektrum Inter Link DX

[alan0043]

Hi Everyone,

I received Real Flight 9 the other day. I got the total package that included the InterLink DX. I am having problems with getting the DX to show up on my computer. The following statements are from the DX manual. " Shortly after plugging in, a dialog box should appear on the screen indicating that Windows has located a new device and will then automatically install the necessary drivers". " Please note; It is possible that Windows will need to install the appropriate files for the InterLink DX or interface to function properly".

When I plug the controller into my computer ( Windows 10 ) the computer will chime but does not show any dialog box. That's what makes me feel that I need a driver or too to make the controller work. I have been using Google with no luck. Does anyone have any leads on where to find these files or drivers ?

The following thread is related to this thread.
https://forum.flitetest.com/index.p...-problems-loading-software.64801/#post-596898

Thanks for any kind of help,
Al

 

[Bricks]

Did you try and plug in the controller before starting Real Flight, might work that way. I have been there done that but for gods sake I cannot remember how but here is a link that should walk you thru the driver update.


https://support.microsoft.com/en-us/help/4028443/windows-10-update-drivers

 

[alan0043]

Did you try and plug in the controller before starting Real Flight, might work that way. I have been there done that but for gods sake I cannot remember how but here is a link that should walk you thru the driver update.


https://support.microsoft.com/en-us/help/4028443/windows-10-update-drivers

Hi Bricks,

Thanks for posting a reply. I did plug in the controller first. From seeing a statement in the RF manual they want you to plug the controller in first before you could down load the software. I'll check out the link that you posted.

I have tried the link from above. I'm lost. I don't know what to look for.

 

[alan0043]

Hi Everyone,

Waiting for Horizon Hobby Support to get back to you, is liking watching paint dry.

 

[alan0043]

Hi Everyone,

A little update. I am very disappointed with Horizon Hobby support. The first day that I sent them a note was on 08-29-2020. You can guess what I'm going to say. I still have not heard a relay for my question. All I have is a case number. I have sent them a second note asking when I am going to hear something. If I need to rate their support, it would be 0 stars. I have a sim that I can't use.

Thank you for listening,
Al

 

[Bricks]

You did install the program first on your computer? Did you check the downloads area of your computer at times it will download but not self install?

Here is a free service to update drivers for windows 10 give it a shot.

https://ld.iobit.com/2019/canyourunit/index.php?aff=124237&place=requirements

 

[alan0043]

You did install the program first on your computer? Did you check the downloads area of your computer at times it will download but not self install?

Here is a free service to update drivers for windows 10 give it a shot.

https://ld.iobit.com/2019/canyourunit/index.php?aff=124237&place=requirements

Hi Bricks,

Thank you for your help. I'll give the link a try. The following statements are from the Real Flight 9 manual. " It is imperative that you plug in your controller or interface into the computer first, before installing the Real Flight software ! " (page 16)
2." Shorty after plugging in,a dialog box should appear on the screen indicating that Windows has located a new device and will then automatically install the necessary drivers. " (page 16)

I'll update this thread a little later. I want to see what happens with the driver update.
Update; Went to the above link and still nothing helping to get controller to work.

Al