What up, Mike. And Aloha. I'm with Hawkman - though their custy service lacks greatly when up agains stateside folks like RMRC and GetFPV, I've heard of very few folks getting burned by HK, sorry to hear you're one of them. I've had two semi-substantial dealings with them - once over a damaged wing upon rece ipt, and another a broken gimbal motor. Although it took a few days longer than the other guys, I was treated well. Again, sorry to hear about your misfortune.
Regarding shipping, a few of us out here in the islands have been groaning over their issues. I've had plenty of crap shipped out here from their US west warehouse, and it's the best way to go. Currently, however, they are dealing with some hickups after changing locations of that warehouse, apparently. They are aware of the issues, and are "working it." You can read about this here:
http://www.rcgroups.com/forums/showthread.php?t=2357300&page=2
If you don't mind, I'd like to chime in about planes. First off, will this be plane number 1/2/3...? I've been flying fixed wing FPV for a few years, and I must say that high wing, bixler/EZ/SS style air frames are a killer way to go. I spent my first two years with a Bixler 2 (learning LOS through med.-range FPV) and I loved it. It's a super gentle and forgiving flyer, easily repairable, and also replaceable without too much heart ache - this goes for all the Bixlers. Furthermore the extra bit of wingspan on the Bix2 over the 1 gives it that bit more payload capacity, and overall the plane is just a little beefier. With the right power setup and modifications, it can really be your work horse for years. I don't really see the Bix3 being super different - obvious improvements In a few areas, but similar for the most part.
My Bix2 died in a blaze of glory a while back - 800 foot plunge into the mangroves at the ponds near Kualoa - and I now fly a Penguin. It's a similar aircraft - high wing, predictable and gentle flyer, but the kit is in a different class as far as quality and payload capacity. I'd recommend it to anyone. I've heard great things about the Raptor and Ranger as well - similar size up from the Bix's, and that PVC fuse, that's cool. Now all these airframes will get pushed around by our winds given their construction, but the larger heavier Penguin/Ranger/SkyWalker/Raptor will certainly be a little more resiliant than the lighter Bix/EZ/SS. For example I cruise Along with a fully decked out bird hauling cameras and 2x3S5000 packs, cross wind at altitude comes along and rocks me good - but much much less so than I recall with a Bix2.
I have some other builds on deck that I hope will help with this wind problem we have out here.
Yeah man, given where you're at with your flying, you've got a lot of options. You've also got a killer place to Fly!
And it sucks, but we just gotta suck up the extra shipping for a plane out here. Avg $35 from mainland. I wish you luck in your shopping.