Some guy in the desert
But then I took a closer look. I found that the 6mm M/F standoffs I ordered were missing and instead I got 6mm F/F standoffs. I sent them a message through their site about this and offered to pay the cost of the F/F standoffs (since I may eventually use them) if they could put the M/F I actually ordered in with the backordered bits when they send them.
Then upon even closer inspection later that night I found that the pack of 10 3x12mm nylon screws I ordered only actually contained 4 nylon screws - the rest were steel hex head 3x12 screws. I sent them another message and asked them to please send me the nylon screws I ordered or contact me through e-mail or phone to work something out.
That was on 2/17 when I received the parts. I have yet to hear back from them either through e-mail or by phone
The receipt said that the missing bits should be sent "in a few days" but they haven't shown up yet either.
The shipping was decently fast and the price was very fair...but I'm not all that impressed with their customer service or their accuracy in order fulfillment at this point. Still hoping they make things right...but it's been almost 3 weeks and no word from them so I'm starting to loose hope