I am trying to get on HK's Live Chat. I know (or at least think) that they are still in the Chinese new year, but the chat line is shown as open, and you can even see who is working the desk. Has anyone else had any problems getting connected? You would think that if they are not there that they would at least show them off line, and I have also seen more new items added as well as quite a few arrivals... It would appear that they are working, but not answering the live chat lines.