Kevin_JaxFl
Junior Member
I ordered a FT3D kit with upgraded motor,upgraded ESC, RX, and extra battery. Paid for express shipping. This order was placed on Nov. 10th. So I write to them asking for an update. Obviously they did not look at my order very close. The following is the conversation:
Customer
11/13/2014 1:14:05 PM Any update on my order being shipped? Top of your webpage says orders placed 11/6 through 11/10 will be shipped on 11/11. It is now 11/13 and I do not see my order showing as shipped. I also noticed that Domestic orders over $60 are shipped free, yet I paid for express shipping. That may have been for the FT plane, not sure.
Thank you,
Kevin
Staff (Dan Greathouse)
11/14/2014 11:44:00 AM We are waiting on the 1804 motors that should have been here on Monday but were not they will not be in till next Friday. can we send the 1811-20 in its place , if so we can ship today
my apologies.
Dan
Customer
11/14/2014 12:56:18 PM As long as it is as good or maybe a bit better than the original motor I am fine with that. Just wanting to get it built and in the air. Thank you for the update...
Have a great weekend,
Kevin
Customer
11/14/2014 1:12:24 PM Looking at the motor I thought I ordered. I believe I ordered the Beef motor for the FT3D.(Upgrade 2215/09 and 9x6 Emax props $3.00) The motor you are suggesting would not be a suitable replacement. Please make sure the replacement motor is comparable in power to what I ordered...
I looked up the 1804 motor that was not in stock. Not big enough for the FT3D nor is it what I ordered. And still now my order still has not shipped, and it's the weekend. So now I wait again for Monday in hopes that my order is sent. Please tell me this is not normal service with this website. So far I am not impressed..
Customer
11/13/2014 1:14:05 PM Any update on my order being shipped? Top of your webpage says orders placed 11/6 through 11/10 will be shipped on 11/11. It is now 11/13 and I do not see my order showing as shipped. I also noticed that Domestic orders over $60 are shipped free, yet I paid for express shipping. That may have been for the FT plane, not sure.
Thank you,
Kevin
Staff (Dan Greathouse)
11/14/2014 11:44:00 AM We are waiting on the 1804 motors that should have been here on Monday but were not they will not be in till next Friday. can we send the 1811-20 in its place , if so we can ship today
my apologies.
Dan
Customer
11/14/2014 12:56:18 PM As long as it is as good or maybe a bit better than the original motor I am fine with that. Just wanting to get it built and in the air. Thank you for the update...
Have a great weekend,
Kevin
Customer
11/14/2014 1:12:24 PM Looking at the motor I thought I ordered. I believe I ordered the Beef motor for the FT3D.(Upgrade 2215/09 and 9x6 Emax props $3.00) The motor you are suggesting would not be a suitable replacement. Please make sure the replacement motor is comparable in power to what I ordered...
I looked up the 1804 motor that was not in stock. Not big enough for the FT3D nor is it what I ordered. And still now my order still has not shipped, and it's the weekend. So now I wait again for Monday in hopes that my order is sent. Please tell me this is not normal service with this website. So far I am not impressed..