So, I'm just going to add what (admittedly VERY small) knowledge I have of crowdfunding, and it involves discussions that took place around The Oatmeal and Kickstarter.
Several years ago, Matt Inman of The Oatmeal decided to get together with some friends and create a card game that became Exploding Kittens. For anyone who paid attention and bought into this, it was one of the most popular and largest generating Kickstarter campaigns of all time; I believe it ended up generating over 5 million dollars in less than 30 days, and over a million dollars in less than a week.
They launched the campaign in May, and it blew up. Once they realized how crazy popular this project had become, they started contacting other people to see how they were even going to be able to make the quality that they wanted, in the quantities needed, and get them shipped out to people. They ended up contacting Black Box, the company behind another uber successful crowdfunding campaign called Cards Against Humanity, who was rolling out their own game and ramping up successfully. With their help, they ended up getting out the materials in October to customers, and they did an AWESOME job.
They admitted during a San Diego Comic-Con panel that if it weren't for Black Box, they wouldn't have been able to get it going, as they didn't really have an idea of how large a scale this thing was turning into.
I think that's kind of what's happening here - the scale is larger than they were expecting, and some little things didn't go as planned. I'd say to cut them a little slack, and I'm sure they'll get back to where they're supporting the community at large.
Several years ago, Matt Inman of The Oatmeal decided to get together with some friends and create a card game that became Exploding Kittens. For anyone who paid attention and bought into this, it was one of the most popular and largest generating Kickstarter campaigns of all time; I believe it ended up generating over 5 million dollars in less than 30 days, and over a million dollars in less than a week.
They launched the campaign in May, and it blew up. Once they realized how crazy popular this project had become, they started contacting other people to see how they were even going to be able to make the quality that they wanted, in the quantities needed, and get them shipped out to people. They ended up contacting Black Box, the company behind another uber successful crowdfunding campaign called Cards Against Humanity, who was rolling out their own game and ramping up successfully. With their help, they ended up getting out the materials in October to customers, and they did an AWESOME job.
They admitted during a San Diego Comic-Con panel that if it weren't for Black Box, they wouldn't have been able to get it going, as they didn't really have an idea of how large a scale this thing was turning into.
I think that's kind of what's happening here - the scale is larger than they were expecting, and some little things didn't go as planned. I'd say to cut them a little slack, and I'm sure they'll get back to where they're supporting the community at large.