madaxeslasher
Junior Member
I just watched the interview the guys at Flitetest did with Anthony Hand and I must say, What a cool layed- back guy. I think it was great that he could fly over from Hk (Honk King) and have a chat session with Josh,Josh and Chad.
I originally thought that the owner of Hobby King would be a China man since it is Honk Kong after all. (There's a lesson there somewhere). Anyway, After watching that video I got the impression that if I were at the field and this guy was there he'd probably offer up a great chat session on the Hobby we all so much love. I don't think if you were sitting in an internet cafe, Bill Gates would not be there let alone say hello. Point Being, what a cool dude.
One thing they mentioned was "customer service" over at Hobby King. I too much like the rest of use have had difficulties with their loose definition of "CS". I had a problem with a order I had that looked to be more of a malfunction in the stock script or what ever. Anyhow, I had called and contacted CS nine times over a two week period.
For the most part I kept getting the same Rep. and none of them were very help full. I knew that if the would just looked into the problem they would see the discrepancies. No help.... Then Finally the very last call I made connected me with someone who cared about their job or what they do somewhat. Problem fixed in less than five minutes. That problem was holding up my order for the rest of my electronics for my HK450 and not to mention my 9xr ,which I absolutely love. So needless to say I was adamant about getting that issue resolved. After the help my order was shipped the next day. So a special thanks to that last customer service rep. Thank You http://forum.flitetest.com/images/icons/icon14.png
I originally thought that the owner of Hobby King would be a China man since it is Honk Kong after all. (There's a lesson there somewhere). Anyway, After watching that video I got the impression that if I were at the field and this guy was there he'd probably offer up a great chat session on the Hobby we all so much love. I don't think if you were sitting in an internet cafe, Bill Gates would not be there let alone say hello. Point Being, what a cool dude.
One thing they mentioned was "customer service" over at Hobby King. I too much like the rest of use have had difficulties with their loose definition of "CS". I had a problem with a order I had that looked to be more of a malfunction in the stock script or what ever. Anyhow, I had called and contacted CS nine times over a two week period.
For the most part I kept getting the same Rep. and none of them were very help full. I knew that if the would just looked into the problem they would see the discrepancies. No help.... Then Finally the very last call I made connected me with someone who cared about their job or what they do somewhat. Problem fixed in less than five minutes. That problem was holding up my order for the rest of my electronics for my HK450 and not to mention my 9xr ,which I absolutely love. So needless to say I was adamant about getting that issue resolved. After the help my order was shipped the next day. So a special thanks to that last customer service rep. Thank You http://forum.flitetest.com/images/icons/icon14.png